Privacy Policy

1. Who we are

Sea Can Guys supplies new and used shipping containers for sale, rental, leasing, and custom modification across Atlantic Canada and beyond. We have operated since 2007 and serve customers in New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador, Quebec, and Ontario.

For the purposes of Canadian privacy law, Sea Can Guys is the organization responsible for the personal information described in this policy. You can reach us using the contact details at the end of this page.

2. Information we collect

Information you give us directly

When you request a quote, submit a form, email us, or call, we may collect:

• Contact details — your name, email address, phone number, and company name where applicable.
• Project details — delivery address or general location, container size and type, intended use, preferred duration for rentals, and site access information.
• Correspondence — the content of emails, form messages, and notes from phone conversations relating to your enquiry.
• Transaction details — order information, delivery arrangements, and billing details where you proceed with a purchase or rental.

Information collected automatically

When you visit our website, our servers and analytics tools may record:

• Your IP address, browser type, device type, and operating system.
• Pages viewed, time spent on pages, and the site or search term that referred you.
• Cookie identifiers and similar technologies, as described in section 6.

Information we do not collect

We do not knowingly collect information from children. We do not ask for sensitive personal information such as health data or government identification numbers through this website. We do not process payment card details directly on this site; any payment is handled by our finance partners or arranged separately.

3. How we use your information

We use personal information for the following purposes:

• Responding to enquiries — preparing quotes, confirming container availability and condition, and answering your questions.
• Fulfilling orders — arranging delivery, coordinating site access, scheduling logistics, and providing after-sale support.
• Communication — sending order updates, delivery confirmations, and responses to your messages.
• Improving our service — understanding how visitors use our website so we can make it more useful.
• Marketing — sending occasional updates about products or offers, but only where you have consented and always with an option to unsubscribe.
• Legal and business obligations — maintaining records, resolving disputes, preventing fraud, and complying with applicable law.

We do not sell your personal information. We do not rent or trade contact lists.

4. Legal basis and consent

We collect, use, and disclose personal information with your knowledge and consent, except where the law permits or requires otherwise. By submitting a quote request or contacting us, you consent to us using the information you provide to respond to your enquiry and to fulfil any resulting order.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may mean we can no longer provide certain services to you. To withdraw consent, contact us using the details below.

5. Who we share information with

We share personal information only where it is necessary, and only with parties who are expected to protect it. This may include:

• Delivery and transport providers — to schedule and complete container delivery to your site.
• Modification and yard partners — where your order involves customization or collection from a partner location.
• Financing partners — where you choose to apply for financing, your details are shared with the provider you select so they can assess your application.
• Service providers — website hosting, email delivery, form processing, and analytics providers who process data on our behalf.
• Professional advisors — accountants, lawyers, and insurers where reasonably required.
• Authorities — where we are required to disclose information by law, court order, or lawful request.

Some of our service providers may store or process data outside Canada. Where that happens, the information may be subject to the laws of the country in which it is held, including lawful access requests by courts or government authorities in that jurisdiction.

6. Cookies and tracking

Our website uses cookies and similar technologies. Cookies are small files stored on your device that help the site function and help us understand how it is used.

• Essential cookies keep the site working correctly, including form functionality and security.
• Analytics cookies help us measure traffic and understand which pages are useful. We use Google Analytics via Google Tag Manager for this purpose.
• Marketing cookies may be used to measure the effectiveness of advertising and to show relevant ads on other platforms.

Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the site work. You can find more information about opting out of Google Analytics at tools.google.com/dlpage/gaoptout.

7. How long we keep information

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Quote enquiries that do not proceed are typically retained for a limited period so we can follow up or reference prior discussions. Records relating to completed sales, rentals, and deliveries are retained longer to meet accounting, tax, warranty, and legal obligations.

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. How we protect information

We use reasonable physical, organizational, and technical safeguards appropriate to the sensitivity of the information we hold. These include restricted access to customer records, secure hosting, and encrypted connections on our website.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security, and you send information to us at your own risk.

9. Your rights

Subject to certain legal exceptions, you have the right to:

• Ask what personal information we hold about you and how it has been used.
• Request access to that information.
• Ask us to correct information that is inaccurate or incomplete.
• Withdraw consent to further use, subject to legal and contractual limits.
• Ask us to delete information where we are not required to retain it.
• Unsubscribe from marketing communications at any time.

We will respond to requests within a reasonable timeframe. We may need to verify your identity before acting on a request. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

10. Third-party links

Our website may link to other sites, including financing partners and social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing information to them.

11. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The effective date at the top of this page shows when it was last revised. Material changes will be posted on this page, and continued use of the site after a change means you accept the updated policy.